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Frequently Asked Questions

Explore frequently asked questions about the EVERYWHERE Mobile App, Garmin inReach devices, EVERYWHERE Hub functionality, messaging, SOS, and team tracking. Start here for fast help.

 

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EVERYWHERE Platform

What is the EVERYWHERE Platform?
The EVERYWHERE Platform is an integrated communication, tracking, and safety solution built for remote and high-risk teams worldwide.It combines hardware, software, and satellite services to enable secure communication, real-time tracking, and emergency response — even in the most austere environments.

What services are included in the EVERYWHERE Platform?
The platform includes Global SOS, team tracking, two-way messaging, and location-based services.

  • Global SOS: 24/7 monitored emergency response via Garmin Response

  • Tracking: Live and historical location sharing of teams and assets

  • Messaging: Two-way text messaging via cellular, Wi-Fi, or satellite

  • Routing: Intelligent network selection for optimized message delivery

Who uses the EVERYWHERE Platform?
It’s trusted by enterprise, defense, humanitarian, and government agencies operating in off-grid or mission-critical environments.
Organizations that require real-time visibility, communication, and emergency response — especially where traditional infrastructure is limited — rely on the platform.

How is the EVERYWHERE Platform different from using Garmin devices directly?
EVERYWHERE adds enterprise-grade services, security, and control to Garmin’s satellite hardware.
It includes features such as user management, secure cloud hosting, TAK/ATAK integrations, compliance monitoring, and team coordination tools not available in the consumer Garmin ecosystem.

What kinds of networks does the platform use?
The platform supports Wi-Fi, cellular, and Iridium satellite — and automatically uses the best available option.
This capability, known as Intelligent Routing, ensures reliable message delivery whether you're in an office, on LTE, or in a remote, no-signal zone.

Does the EVERYWHERE Platform require a subscription?
Yes, active service plans are required to access core platform features.
Plans vary depending on your use case and include options for message volume, tracking intervals, and device integrations. Contact sales@everywherecomms.com for detailed pricing.

Is the EVERYWHERE Platform secure?
Yes — it offers encrypted communication, SSO, audit logs, and secure hosting.
The platform is designed for enterprise and government-grade deployments, with compliance-ready infrastructure, permission controls, and robust data privacy practices.

How do I onboard my team to the EVERYWHERE Platform?
Onboarding includes user creation, device assignment, and platform training.
Depending on your service plan, onboarding support may include:

  • Admin access to the Hub

  • Device activation assistance

  • User provisioning and team setup

  • Live walkthroughs or recorded training

For advanced configurations (like SSO or integrations), additional implementation services may be required.

How long does onboarding typically take?
Most teams are operational within 2–5 business days, depending on team size, number of devices, and whether integrations like TAK are included.
Faster onboarding may be available for small deployments; complex rollouts may require more time.

Is TAK/ATAK integration supported?
Yes — TAK integration is available on select plans and requires configuration.
Depending on your service level, EVERYWHERE can support:

  • Real-time location streaming into TAK

  • Emergency alerts pushed into your TAK server

  • ATAK plug-in support for sending messages

  • Offline-to-online message delivery via Iridium

Please click on the Contact Support button at the top-right of the Customer Portal or contact your Customer Success Manager for TAK/ATAK integration eligibility.

What level of uptime does the EVERYWHERE Platform provide?
The platform is designed for high availability and disaster-resilient architecture.
Most service tiers include 99.9% uptime for web-based and API services.
Depending on your subscription, uptime SLAs may vary — contact sales for service level agreement details.

Subscribe to the EVERYWHERE Status Page here.

What happens if connectivity is lost?
The platform automatically fails over to satellite connectivity when supported by your plan.
If Wi-Fi or cellular is unavailable, your device (if paired with an inReach or enabled device) will route messages over the Iridium network.

Note: Offline capabilities require satellite service, which may not be included in all plans.

Can the platform operate fully offline?
Yes — for users with satellite-enabled hardware and plans that include offline capability.
The app stores messages, forms, and location data locally and syncs automatically when connectivity returns.

Not all devices or tiers support offline operation. Confirm your device plan supports satellite tracking and messaging.

inReach Device

How does the Garmin inReach work with the EVERYWHERE Platform?
The inReach acts as a satellite communicator that integrates with the EVERYWHERE Hub and App.
It sends messages, shares location, and activates SOS even when you're outside cellular coverage. When paired with the EVERYWHERE App, inReach uses Intelligent Routing to choose between Wi-Fi, cellular, or Iridium satellite networks — depending on availability and your service plan.

What inReach models are supported?
EVERYWHERE supports Garmin inReach devices, including the EVERYWHERE-enhanced versions.
Supported devices include those belonging to the following lines of devices:

  • inReach® series (e.g., Mini, Mini 2, Messenger, Messenger, Plus, Explorer, Explorer Plus, SE, SE Plus)
  • GPSMAP® series (e.g., 66i, 67i, 86i, 86sci, H1i Plus)
  • Montana® series (e.g., 710i, 750i, 760i)

These devices are pre-configured for use with the EVERYWHERE Platform.

Do I need to activate tracking on the inReach?
No — for most plans, tracking begins automatically when the device is powered on.
You can disable tracking manually if needed. Depending on your configuration, tracking intervals and history retention may vary by subscription.

How do I send an SOS from the inReach device?
Press and hold the SOS button for 3–5 seconds until prompted to confirm.
On most models, the SOS button is located on the side of the device under a protective flap.
Once activated, the device sends a distress signal to Garmin Response, which coordinates rescue services based on your location and situation.

Can I send messages to anyone, or only other inReach users?
You can send SMS or email messages to any contact in 150+ countries.
Messages are transmitted via Intelligent Routing using the best available network.
⚠️ The number of satellite (Iridium) messages may be limited based on your service plan.

Can people reply to my messages?
Yes — replies are supported via both SMS and email.
SMS replies work in over 40 countries. Email replies work globally.
Note: If you're not using a Dedicated SMS number, your outbound SMS may expire after a set time window, depending on your plan.

Can someone initiate a message to my inReach?
No — only the inReach user can initiate contact.
Inbound-only messaging is not supported for security and privacy reasons.

Can I send photos or videos from my inReach Mini 2?
No — the inReach Mini 2 supports text messages only (up to 160 characters).
For multimedia messaging (images, videos, voice notes), use the inReach Messenger Plus or GPSMAP H1i Plus paired with the EVERYWHERE App.

Can I make phone calls with the inReach?
No — the inReach Mini 2 does not support voice calls.
However, you can assign a phone number to the GSOC/Dispatch Call Icon in the EVERYWHERE App. When tapped, this will dial the number from your paired smartphone.
The inReach Messenger Plus or GPPSMAP H1i Plus support Iridium IMT voice messages (over satellite) — if included in your plan.

What is the expected battery life for an inReach device?
Battery life is about 20 hours with standard use.
This can vary based on your tracking interval, network usage, and environmental conditions.
Power-saving modes and tracking frequency can be adjusted in the device settings.

Can the inReach be used without the EVERYWHERE App?
Yes — but pairing with the EVERYWHERE App unlocks Intelligent Routing and platform features.
Standalone inReach usage is supported, but functionality is limited to satellite-only communication.
App pairing enables:

  • Network failover

  • Team tracking

  • Multimedia messaging

  • Access to the Hub and shared contacts

How do I pair the inReach with the EVERYWHERE App?
Pairing is a 2-step process on both the inReach and the App.
Visit: everywherecomms.com/pages/bluetooth-pairing-everywhere-app
Follow the instructions based on your OS (Android or iOS) and app type (Companion or Safeguard).

What service plans are available for the inReach device?
Plans vary by tracking interval, message volume, and access to premium features.
Every inReach device must be assigned to an active service plan. Plan levels may include:

  • Satellite messaging quotas (Iridium)

  • Customizable tracking intervals (e.g., every 2, 5, 10 minutes)

  • Geofence and alerting capabilities

  • Access to integrations like TAK

Contact sales@everywherecomms.com for current pricing and plan comparisons.

Is coverage truly global with the inReach?
Yes — Iridium satellite coverage is global, but some restrictions may apply.
inReach works worldwide, including polar regions and remote ocean areas. However:

  • Some countries restrict satellite communications (e.g., India, China)

  • Licensing limitations may affect SOS in certain regions

  • You must comply with local regulations when operating internationally

Check Garmin's coverage map and consult your risk/compliance team before deployment.

How is SOS handled once I activate it?
SOS alerts are routed to Garmin Response, which coordinates emergency services.
Once activated:

  1. Your device sends a distress signal with GPS coordinates

  2. Garmin Response contacts you via message to verify your status

  3. They coordinate with local authorities and your emergency contacts

If paired with the EVERYWHERE App or Hub, your organization may also be alerted internally.

Is SOS available 24/7?
Yes — Garmin Response monitors SOS alerts 24/7/365 globally.
This service is included in most standard plans. Make sure your organization configures emergency escalation preferences in the Hub.

How are my messages routed from the inReach?
Messages are transmitted via the most available and efficient network — satellite, cellular, or Wi-Fi.
When paired with the EVERYWHERE App, the system uses Intelligent Routing™ to:

  • Send via Wi-Fi (if available)

  • Fall back to cellular

  • Default to Iridium satellite as a last resort

This ensures faster delivery and cost-efficiency, depending on your plan and location.

Are messages encrypted or secure?
Yes — messages are encrypted in transit and stored securely on the EVERYWHERE Platform.
All communication is protected using TLS encryption and stored in secure cloud infrastructure.
Enterprise customers can enable:

  • Role-based access controls

  • SSO authentication

  • Audit trails for message history

Can I see my message history from the inReach?
Yes — message history is viewable on both the inReach device and the Hub.
You can review:

  • Outbound messages

  • Pending/scheduled messages

  • Received replies

Admins can view organization-wide message logs and export reports if needed.

Can I disable messaging or tracking temporarily?
Yes — users can turn off tracking or messaging directly from the device settings.
However, some organizations may restrict this via Hub-level controls depending on mission requirements.

EVERYWHERE Mobile App

What is the EVERYWHERE Mobile App?
The EVERYWHERE App enables global messaging, tracking, and SOS from your smartphone — even off-grid.
It connects users to the EVERYWHERE Hub and can operate standalone or when paired with an inReach device. The app is available on both iOS and Android and supports enterprise-grade tracking, safety, and communication.

What are the core features of the App?
The app supports messaging, team tracking, check-ins, custom forms, and emergency SOS.
Features include:

  • Two-way messaging (SMS, email, in-network)

  • Live and historical location tracking

  • In-app SOS alerts

  • Teammate location visibility

  • Pre-set and quick messages

  • Media uploads (photos, voice notes, videos)*

  • Check-in button and custom form support*

*Some features may vary depending on your service plan or whether you're paired with an inReach device.

What phones are supported?
The app works on most modern smartphones.

  • iOS: Version 15.0 or later

  • Android: Version 7.0 or later
    Performance may vary based on OS version and hardware.

Do I need an inReach device to use the app?
No — the app works as a standalone tool or can be paired with a satellite device.
Standalone users can operate fully via Wi-Fi or cellular.
Pairing with a Garmin inReach unlocks satellite failover, team awareness in disconnected environments, and SOS via Iridium.

How do I pair the app with a Garmin inReach?
Pairing allows the app to send data over Iridium satellite when no cellular/Wi-Fi is available.
To pair:

  1. Turn on Bluetooth on your phone

  2. Enable pairing mode on the inReach

  3. Open the EVERYWHERE App and follow the prompts

Visit: everywherecomms.com/pages/bluetooth-pairing-everywhere-app for full instructions.

Can I send messages without internet or cellular service?
Yes — if you’re paired with a satellite-capable device.
The app will automatically switch to Iridium satellite when needed (via the inReach device).
Without a satellite connection, messages will be stored and sent automatically when coverage returns.

What is Intelligent Routing™?
The app uses Intelligent Routing to choose the most reliable and cost-effective network.
Messages are automatically routed over:

  • Wi-Fi (if connected)

  • Cellular (if available)

  • Satellite (if paired with an inReach)

This helps ensure message delivery in all environments — from downtown to off-grid.

Can I see my teammates on the map?
Yes — the Map screen allows you to view the live or last known location of teammates.
To view a teammate:

  1. Tap the Teammates icon

  2. Select a user

  3. See their location, distance, and bearing

Visibility depends on tracking settings and organizational permissions.

How do I send an SOS from the app?
Slide and tap the red SOS button at the top of the main screen.
SOS alerts can be sent from:

  • The standalone app (Safeguard version)

  • The Companion App (when paired with an inReach)

Note: For Companion App users, the app must be Bluetooth-paired to an inReach device to transmit SOS over satellite.

What happens if I take a picture or video outside of coverage?
The app stores the media locally and uploads it when coverage is restored.
Media will include a timestamp and GPS coordinates. This helps document incidents or locations even without real-time connectivity.

Does using the app affect my mobile data plan?
Yes — use over cellular will consume data.
Messages, images, and media sent over cellular will count against your phone plan’s data allowance.
Use Wi-Fi whenever possible to conserve data usage.

Can I disable tracking or location sharing in the app?
Yes — users can turn off tracking manually.
However, your organization may enforce tracking settings via the Hub. In some environments, disabling tracking may be restricted for safety or compliance.

Is app data encrypted or secure?
Yes — the app uses end-to-end encryption and secure cloud storage.
All messages and location data are encrypted in transit and stored securely in the cloud. Access is controlled via user permissions and audit logs are available to admins.

Can I fill out check-in forms or custom reports from the app?
Yes — the app supports custom form submission, including location and time stamp.
These forms are synced to the Hub and can be used for safety check-ins, shift logs, incident reports, and more.

What is the difference between the Companion App and the Safeguard App?
Both versions are part of the EVERYWHERE Mobile App platform, but serve different use cases.

  • Companion App:
    For users paired with a Garmin inReach device. Enables satellite communication, team tracking, and SOS fallback via Iridium.

  • Safeguard App:
    For users without an inReach. Functions fully via Wi-Fi/cellular. Ideal for users who remain in coverage but still require app-based messaging, check-ins, and alerts.

Your organization may assign you to one version depending on your role or mission.

Why aren’t my messages sending from the app?
Check your network status and pairing status if you're using an inReach.

Common fixes:

  • Ensure the app has cellular or Wi-Fi access

  • If paired, confirm the Bluetooth connection to the inReach is active

  • If out of coverage, the app will store messages and send them when connectivity returns

  • Restart the app or phone if messages remain in “Sending…” for over 10 minutes

If issues persist, contact support@everywherecomms.com.

Can admins control or restrict how the app is used?
Yes — through the EVERYWHERE Hub, admins can control tracking settings, message visibility, SOS routing, and team structures.

Admin-level controls include:

  • Tracking intervals and enforcement

  • Group/teammate visibility

  • Alerting and escalation paths

  • Device-user assignments

  • Geofence alerts and form assignment

Access is role-based, and changes take effect in near real time.

What types of messages can be sent through the app?
The app supports several types of messages:

  • Standard messages: SMS-style text, up to 160 characters

  • Quick messages: Frequently used phrases or instructions

  • Preset messages: Pre-defined text with specific recipients

  • Media messages: Photos, videos, voice notes (available on some plans)

  • Check-ins & forms: For status reports, incident logs, etc.

All messages are timestamped and location-tagged (when enabled).

Can I delete a message after sending it?
No — messages cannot be recalled once sent.
For audit and traceability, all messages (including edits) are stored in the platform and visible to admins or managers with the appropriate role.

How do I know if my message was delivered?
Delivery status is shown within the app:

  • Sent: Message has left your device

  • Delivered: Message was received by the network or device

  • Pending: Message is waiting for connectivity

  • Failed: Message could not be delivered — tap to retry

Statuses depend on the network used (Wi-Fi, cellular, satellite).

Can I receive responses in the app?
Yes — messages sent to SMS or email can receive replies, which will appear in your message thread.

  • SMS replies are supported in 40+ countries

  • Email replies are universally supported

  • Replies from other EVERYWHERE users arrive instantly in-app

Does the app work when offline?
Yes — the app stores messages, forms, and check-ins locally.
Once network (Wi-Fi, cellular, or satellite) is restored, the content will be sent automatically.
Your device must remain powered on and Bluetooth-connected to your inReach if using satellite fallback.

Can I remove or block apps like WhatsApp or Facebook?
While the EVERYWHERE App itself doesn’t control third-party apps, government-managed phones can be configured with mobile device management (MDM) tools.
Additionally, Garmin inReach devices and the EVERYWHERE App do not support social media integrations, making them ideal for secure, government-restricted deployments.

EVERYWHERE Hub

What is the EVERYWHERE Hub?
The Hub is the secure web-based command center used to manage users, track devices, view messages, configure alerts, and respond to incidents.
Accessible via browser, the Hub is where admins and managers oversee operations, manage data, and control the platform in real time.

What is the URL to access the Hub?
You can log in at:
https://everywhere-hub.com
If your organization uses Single Sign-On (SSO), consult your admin for your unique login URL.

What browser is recommended for the Hub?
Google Chrome is the recommended browser for full compatibility.
Some features may not work properly in Safari, Firefox, or Edge — especially map rendering and data upload functions.

How do I view my team’s location in the Hub?
Use the Tracking page to view live and historical locations.
From the sidebar:

  1. Click Tracking

  2. Use the Display Group selector to filter which devices appear

  3. Zoom/pan the map to explore data points

Device colors are grouped by Display Group. Admins can modify view history, intervals, and more.

What is a Display Group?
A Display Group is a custom collection of devices that are grouped and color-coded for tracking.
Use Display Groups to:

  • Track field teams separately

  • Compare live and historical movement

  • Set different history settings or map views for each group

To create one: click the Groups icon > + Add Group > choose Device Tracks or Heatmap.

How do I create a heatmap?
Create a new Display Group and set the type to “Heatmap.”
Heatmaps visualize where users spend the most time, based on accumulated track points.
Bright areas indicate high activity. This helps identify patterns, out-of-bounds behavior, or mission density.

Why isn’t my heatmap showing up?
The map type must be set to raster, not vector.
Switch to raster maps using the settings icon on the Tracking page. Heatmaps require raster tiles for visualization and won’t render on vector maps.

How do I create or upload a geofence?
There are two ways to create geofences:

  1. Manual: From the Tracking page, click the Fence icon > + Add Fence

  2. Upload: Use the in-app uploader to import a .kml file at the device level

Note: Uploading via the “...” menu on the Tracking page will only show fences temporarily — not persistently.

Why isn’t my KML file saving to the Hub?
KML files must be uploaded from the Devices section to be saved permanently.
Use the upload function in the Devices page rather than the Tracking map if you want geofences to persist across sessions.

Why does the Hub take a long time to load?
This is usually caused by a large number of unresolved alerts.
To improve load time:

  1. Click the bell icon (Notifications)

  2. Go to Alerts

  3. Use Select All Visible and Dismiss
    Repeat as needed. Dismissing old alerts improves dashboard performance.

How can I limit how much tracking history is displayed?
Edit the Display Group settings to adjust history duration or point count.

Steps:

  1. Click the Groups icon

  2. Select the pencil icon on your Display Group

  3. Adjust the Point History or Live Stream settings

    • Use the “Last ___ points” or “Between dates” options

    • Save your changes

What are “Live Stream” and “Point History” in Display Groups?
These are different tracking modes:

  • Live Stream: Shows the most recent points only (real-time updates)

  • Point History: Shows all points between two dates for historical review

Choose the mode depending on whether you want a current view or an after-action analysis.

How do I switch between vector and raster maps?
Use the map layer icon or settings to toggle between map types.
Raster maps are required for some features (like heatmaps).
Vector maps offer smoother zooming and customization but have limited layer compatibility.

Why aren’t my maps loading at all?
Certain ad blockers (e.g., uBlock Origin) prevent map tiles from displaying.
Disable all ad blockers or whitelist the domain everywhere-hub.com.

How do I download or export tracking data?
Admins can export location or message history from the Reporting or Devices tab.
Click the download/export icon, choose the format (CSV, KML, or GPX), and set your filters.

What user roles exist in the EVERYWHERE Hub?
User permissions are managed by role, which determines what each person can view and edit.

Common roles include:

  • Admin: Full access to all Hub features, devices, and user management

  • Manager: Can view and manage assigned groups/devices, limited user creation

  • User: Can view their own data and assigned groups only

  • Read-only: View access only, no ability to make changes

Your organization's admin can customize or limit access as needed.

How do I add a new user in the Hub?
Admins can create users from the Users tab.

Steps:

  1. Click on Users in the left menu

  2. Click + Add User

  3. Fill in the user’s name, email, phone, and assign a role

  4. Assign them to groups/devices

  5. Click Save

The user will receive an email invitation to activate their account.

Can I send messages from the Hub to devices or app users?
Yes — messages can be sent to any connected device or user from the Messages tab.

Steps:

  1. Go to Messages

  2. Click + New Message

  3. Choose recipient(s): individuals, groups, or devices

  4. Compose your message (up to 160 characters for SMS/satellite)

  5. Click Send

You can also attach check-ins or custom forms, depending on your setup.

Can I view and export message history?
Yes — the Hub stores a full history of sent and received messages.

To view or export:

  • Go to Messages

  • Filter by date range, user, or device

  • Click the Export icon (CSV format available)

Admins can also access message logs in the Reports or Devices sections for auditing purposes.

How do I sync contacts or messages to a device?
Use the inReach Sync App to push updates to your device.

Steps:

  1. Log into the Hub and update contacts or messages

  2. Download the Garmin inReach Sync App

  3. Connect your device via USB

  4. Launch the Sync App — it will automatically apply your updates

Note: This step is only required for inReach devices. The app syncs automatically.

Why aren’t my updates showing on the device?
Check that the device was synced after changes were made in the Hub.
Make sure the user:

  • Used the inReach Sync App

  • Has the latest firmware

  • Is connected to Wi-Fi or satellite (for app-paired syncs)

If updates fail to appear, please use the Contact Support button at the top-right of the Customer Portal.

Where can I run reports on usage and activity?
The Reports section provides exports for messages, locations, check-ins, SOS events, and more.

Common reports:

  • Device movement summaries

  • Messaging volume

  • SOS activation logs

  • Form submission audits

  • Geofence breach events

Reports can be exported in PDF or CSV depending on format.

What should I do if the Hub is unresponsive or buggy?
Try the following steps first:

  • Refresh your browser or try another (Chrome recommended)

  • Clear cache/cookies

  • Check for blocked content (e.g., ad blockers or firewalls)

  • Log out and back in

If issues persist, please use the Contact Support button at the top-right of the Customer Portal to submit a support request with screenshots and a description of what happened.

Does the Hub work on mobile devices?
It’s accessible via mobile browser but is optimized for desktop use.
For mobile use cases, we recommend using the EVERYWHERE App instead.

Can I track usage and user activity in the Hub?
Yes — admins can view logs of user actions, message history, and login timestamps.
This is helpful for compliance, auditing, or reviewing mission timelines.

How do alerts work in the EVERYWHERE Hub?
Alerts notify users of critical events such as SOS activations, geofence breaches, or device inactivity.
You can view alerts by clicking the bell icon in the upper-right corner of the Hub.
From there, filter by:

  • Alert type (SOS, offline, boundary, message)

  • Time range

  • Affected device or user

Alerts must be dismissed manually or in bulk to improve performance.

Can I configure custom alert thresholds?
Yes — admins can set alert rules for geofences, location inactivity, or other parameters.
Under the Alerts or Geofences sections, you can:

  • Set specific time-based triggers (e.g., device offline > 6 hours)

  • Create location-based alerts (e.g., entering/exiting a zone)

  • Configure alert routing to notify specific users or roles

Does the Hub support TAK integration?
Yes — the Hub supports integration with TAK servers via plugin and API.
Supported features:

  • Real-time location sync to TAK

  • Messaging via the ATAK plugin

  • SOS forwarding to TAK overlays

  • Inbound/outbound message sync (when connected)

TAK integration availability depends on your service tier. Contact support@everywherecomms.com to enable or configure it.

What is the Factal integration?
Factal integration enables live incident alerting for global events, like natural disasters, violence, or threats.
Once activated, Factal will display alert markers on the Tracking map based on severity.

Currently, alerts are shown for severity level 5 only.
Customization of alert levels is not supported at this time.

How do I import a list of users or devices?
Use the Import feature in the People or Devices tab.
To bulk import:

  1. Download the provided template (CSV or XLSX)

  2. Fill in user/device data (name, email, IMEI, etc.)

  3. Upload the file via the Import button

  4. Assign roles or groups as needed

EVERYWHERE Support can assist with bulk onboarding if needed.

Can I bulk upload geofences?
Yes — use the KML upload tool from the Devices section.
To permanently save fences:

  1. Navigate to Devices

  2. Select a device or group

  3. Use the Upload KML option to add multiple zones
    Fences uploaded from the Tracking page are temporary and session-based.

Can I manage multiple devices at once?
Yes — bulk actions are available for device settings, tracking modes, and assignment.
From the Devices tab, use multi-select to:

  • Assign devices to groups

  • Update tracking intervals

  • Activate/deactivate devices

  • Download summaries

What are some best practices for Hub administrators?
Follow these guidelines to keep your Hub organized, secure, and efficient:

  • Create logical Display Groups by team, location, or mission

  • Regularly review and clean up old Alerts to maintain performance

  • Use role-based access for least-privilege permissions

  • Sync inReach devices regularly after updating contacts or messages

  • Monitor reports monthly for device activity and usage

  • Work with EVERYWHERE Support during major rollouts or deployments

How can I get help or report an issue with the Hub?
Contact the Support team directly at:
📧 https://www.everywherecomms.com/contact-support.html


Include:

  • A short description of the issue

  • Affected user/device

  • Screenshots (if possible)

  • Timestamp of the problem

You’ll typically receive a response within 1 business day.