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How Messaging Works with the EVERYWHERE App and inReach Devices

The EVERYWHERE platform keeps your team connected through the App, inReach devices, and the Hub. App-based messages automatically route over Wi-Fi, cellular, or satellite depending on what’s available, so communication continues even in remote environments.

Messaging Overview

There are three main ways to send and receive messages:

  1. inReach Device (Satellite):

    • Messages send directly over the Iridium® satellite network.

    • Supports three types of messages:

      • Preset Messages → preloaded, one-touch messages sent to assigned contacts.

      • Quick Messages → up to 20 short, prewritten phrases managed in the Hub at the device or team folder level.

      • Custom Messages → typed directly on the device.

    • All messages are limited to 160 characters. Longer messages will be split into multiple parts.

      • Note: IMT-capable devices (Messenger Plus, H1i Plus) allow messages up to 1,600 characters.

    • USB Sync is required to update contacts, preset, and quick messages configured in the Hub.

  2. EVERYWHERE App (Data or Satellite):

    • Over Data (Wi-Fi or cellular): Send and receive messages directly in the App, even without an inReach.

    • Over Satellite (when paired): If your inReach is powered on and paired over Bluetooth, the App can also send and receive messages via satellite.

    • Media (images, video, audio) can be sent over data; over satellite, only IMT-capable devices (Messenger Plus, H1i Plus) support media.

  3. EVERYWHERE Hub (Computer):

    • Hub users can message teammates from a browser.

    • Messages include timestamps, aliases, and location crosshairs so dispatchers and admins have full context.


Best Practices

  • USB Sync your inReach before going into the field to ensure contacts, preset messages, and quick messages are up to date.

  • Keep your inReach powered on and paired if you expect to lose Wi-Fi or cellular service. This ensures your App can fall back to satellite.

  • Use data (Wi-Fi or cellular) whenever available before heading out to receive Hub updates like changes to teammate contacts, check-ins, and more..

Key Takeaways

  • The App works over data or satellite (when paired).

  • The inReach provides satellite-only coverage when off-grid.

  • The Hub connects dispatchers and field users for team-wide communication.

  • Messages on the app will always route over the best available path when Intelligent Routing is enabled.