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How to Assign a Device to a Field User in the Hub

This allows users to sign into the Everywhere Companion App with an e-mail address, instead of a Configuration Key.

Before You Start

Make sure:

  • You have access to the Everywhere Hub

  • You have permission to manage devices. If you don't see the device in question reach out to support@everywherecomms.com to adjust permissions.

  • The device is active and assigned to your account

Step 1: Log In to the Everywhere Hub

  • Go to www.everywhere-hub.com and sign in using your username and password.

Step 2: Open the Devices Page

  • From the main menu, select Devices.

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Step 3: Select the Device

  • Locate the device you want to update and click the device name to open the device details page.

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Step 4: Edit Device Settings

  • On the device details page, find the Settings at the bottom.

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Step 5: Enter Your Email Address

  • Click Assign and enter in the email address you want to assign to the device.

  • Double-check for spelling or formatting errors.

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  • Re-Assign Device Alias.

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Step 6: Save Changes

  • Click Save or Update to confirm.

  • The email address is now linked to the device.

 

Related Articles:

  1. How To Download the EVERYWHERE Mobile App

  2. How to Release & Retrieve Configuration Keys in the EVERYWHERE Hub

  3. Why am I seeing the “Invalid Configuration Key” error?