--- title: "How to Create Additional \"Users\" in the Hub" description: how to add new users to the everywhere communications website portal hub --- [Skip to content](https://info.everywherecomms.com/knowledge/how-to-create-additional-users-in-the-hub#main-content) [![EVERYWHERE\_logo\_Color-3](https://info.everywherecomms.com/hs-fs/hubfs/EVERYWHERE_logo_Color-3.png?width=225&height=35&name=EVERYWHERE_logo_Color-3.png)](https://info.everywherecomms.com/knowledge/?hsLang=en) - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) Open main navigation Close main navigation - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) - [Contact Support](https://www.everywherecomms.com/contact-support.html) [Contact Support](https://www.everywherecomms.com/contact-support.html) The EVERYWHERE Knowledge Base – support for onboarding, training, and support. - There are no suggestions because the search field is empty. 1. [EVERYWHERE Knowledge Base](https://info.everywherecomms.com/knowledge?hsLang=en) 2. [Hub for Admins](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en) 3. [User & Device Management](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#user-device-management) # How to Create Additional "Users" in the Hub ## Who is this for? Customer admins who need to set up Hub accounts for their team members. ### Important Note You **cannot** create new users on your own. To add new users, you must contact your Everywhere account representative, email our support team at support@everywherecomms.com, or submit a support ticket [here](https://everywherecomms.zendesk.com/hc/en-us/requests/new). They will create the accounts for you and confirm once the setup is complete. --- ### 1. Before You Start Before reaching out, make sure you have the following information ready: - User names - Email addresses - Team or group assignments --- ### 2. Contact Your Account Representative Reach out to your account representative by email or phone and provide the user details. Be sure to: - Confirm any special permissions required - Specify access groups or roles, if applicable --- ### 3. Wait for Confirmation Your account representative will: - Create the user accounts - Notify you once the users receive their login instructions - [Getting Started](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#main-content) - [Welcome to EVERYWHERE](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#welcome-to-everywhere) - [Device Activation](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#device-activation) - [Connectivity & Pairing](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#connectivity-pairing) - [First-Time Admin Setup](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#first-time-admin-setup) - [Field Devices & App](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#main-content) - [Messaging](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#messaging) - [Notifications & Alerts](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#notifications-alerts) - [Tracking & Location](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#tracking-location) - [SOS Basics (User View)](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#sos-basics-user-view) - [Device Guides](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#device-guides) - [Check-ins](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#check-ins) - [Hub for Admins](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#main-content) - [Device Management](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#device-management) - [Alerts & Notifications](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#alerts-notifications) - [Tracking & Location](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#tracking-location) - [Reports & Analytics](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#reports-analytics) - [Features](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#features) - [User & Device Management](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#user-device-management) - [SOS & Safety](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#main-content) - [Initiating SOS](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#initiating-sos) - [Cancelling SOS](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#cancelling-sos) - [SOS Escalation Flow](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#sos-escalation-flow) - [Testing SOS & Signal](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#testing-sos-signal) - [Safety Best Practices](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#safety-best-practices) - [Knowledge & Resources](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#main-content) - [FAQs](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#faqs) - [Quick Help](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#quick-help) - [Integrations](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#integrations) - [Billing](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#billing) - [Announcements & Updates](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#announcements-updates) [![EVERYWHERE\_logo\_Color\_Connected-1](https://info.everywherecomms.com/hs-fs/hubfs/EVERYWHERE_logo_Color_Connected-1.webp?width=250&height=45&name=EVERYWHERE_logo_Color_Connected-1.webp "EVERYWHERE_logo_Color_Connected-1")](https://everywherecomms.com/) Copyright © 2026, EVERYWHERE Communications