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How to Create Additional "Users" in the Hub

Who is this for? Customer admins who need to set up Hub accounts for their team members.

Important Note

You cannot create new users on your own.

To add new users, you must contact your Everywhere account representative, email our support team at support@everywherecomms.com, or submit a support ticket here. They will create the accounts for you and confirm once the setup is complete.


1. Before You Start

Before reaching out, make sure you have the following information ready:

  • User names

  • Email addresses

  • Team or group assignments


2. Contact Your Account Representative

Reach out to your account representative by email or phone and provide the user details.

Be sure to:

  • Confirm any special permissions required

  • Specify access groups or roles, if applicable


3. Wait for Confirmation

Your account representative will:

  • Create the user accounts

  • Notify you once the users receive their login instructions