How to Use the Check-in Dashboard

What is the Check-in Dashboard?

The Check-in Dashboard is a page in the Everywhere Hub that helps you monitor scheduled and self check-ins for your team. It gives you a quick view of who has responded, who is late, and who needs attention. This dashboard is designed for real-time operational awareness, not long-term reporting.

How to Access the Check-in Dashboard

Log in to the Everywhere Hub.
From the Navigation Bar, click Check-in.

Dashboard Overview

1. Check-in Summary Tiles

Along the top of the dashboard, you’ll see six tiles that summarize your check-ins by status for the last 24 hours. Each tile shows the current count for that status. Closed check-ins are excluded from these totals.

Check-in Statuses

On-time - Device check-ins that were answered on time
Late - Device check-ins that responded to a check-in that was missed or escalated
Pending - Device check-ins that are unanswered

Missed - Device check-ins that are unanswered in the missed state
Escalated - Device check-ins that are unanswered and in the escalated state

Other Check-ins

Self - Number of devices that created a self check-in & with self check-ins enabled

2. Search & Filters

The Check-in Dashboard can show a lot of information—so Search and Filters help you quickly narrow it down to the check-ins you care about. Use them when you’re trying to find one specific check-in, check on a certain device, or focus only on anything that needs attention.

Search Bar

Use the Search bar in the All Check-ins section to quickly locate specific check-ins.

You can search by:

Check-in name
Device name
Device alias (nickname)
Device serial number
Creator name (who made the check-in)

Filters

Filters let you “show only” certain types of check-ins.

You can filter by:

Type
- Scheduled check-ins
- Self check-ins
Needs attention
- Unanswered (someone hasn’t responded yet)
- Overdue (someone responded late or the check-in is past due)
Include Closed
- Turn this on if you want to see check-ins that are already Closed

Tip: Search and filters work together, so you can filter down first and then search (or vice versa).

3. Check-In Summary

The main Check-ins table shows each parent check-in schedule that can expand to show the most recent child check-ins.

Parent table columns

Type – Icon showing whether the check-in is Scheduled⏱️ or Self 🏔️.
Name – The check-in name.
Last – The most recent time the check-in was sent (your timezone).
- Shows None until the first child is completed.
Next – The next scheduled check-in to be completed (your timezone).
- May show None after the final scheduled check-in.
Creator – The user who created the check-in.
Status – Overall status of the check-in (examples may include):
- None (hasn’t started yet)
- Active (x) (running with x active devices)
- Missed (x/x) (devices missed / active devices)
- Escalated (x/x) (devices escalated / active devices)
- Completed (x) (all devices checked in)

Parent row actions

If you hover over the right side of the table, you’ll see actions including:

Close – Close a check-in (confirmation required).
Edit – Edit the check-in settings.
Delete – Delete a check-in (confirmation required).

If you don't see these options see the Why can’t I edit this check-in? section at the end of this article.

4. Check-in Device Details

Click a parent check-in row to expand it. This opens the check-in Details, which includes:

A Child Check-in is a single occurrence within a parent schedule.
Important: The dashboard only shows the most recent child check-in, not full history.

1) Check-in Schedule & Summary -

For scheduled check-ins, you’ll see a schedule summary such as:

Created time (e.g., “Created X time ago by …”)
Days of week for recurrence
Repeat window (start/end time)
End date (if one is set)

3) Child Device Status Table (showing most recent)

The table below shows the most recent child check-in for that parent.

Common columns and what they mean

Device – Device icon/type.
Name – Device name and identifiers (alias/serial/device ID).
- Clicking the device name opens the device’s General page in a new tab.
Status – Device-level result for the latest child:

Tip: Sorting by Status is the fastest way to find escalations and past-due devices.

- Not Started – Request has not been sent yet.
- Unanswered – No reply yet (not currently in missed/escalated).
- OK – On-Time – Replied on time.
- OK – Late – Replied late (during missed/escalate timeframe).
- Missed – No reply and in the missed timeframe.
- Escalated – No reply and in the escalated timeframe.
- Inactive – Device is inactive and did not receive the request.

Hub Path – How the Hub sent the request (ex: data vs satellite; may show dual path depending on settings).
Device Path – How the device reply was sent (ex: data vs satellite).
Emergency Contact – Emergency contact name.
- Clicking opens to the device’s Emergency Contacts page in a new tab.
Location Update – Last location update timestamp.
Location – Location icon (if there is a last known location) or N/A.
- Clicking the icon opens the Device Location page in a new tab.

Parent vs. Child Check-ins

Parent Check-in: The overall schedule (e.g., “Valley Safety Check” every Monday at 8:30 AM).
Child Check-in: Each individual occurrence (e.g., today’s 8:30 AM check-in).

Recommended Workflows

Sort by Status to find escalated or unanswered devices fast.
Compare Hub Path vs. Device Path to understand delivery and reply method.
Click the location icon for situational awareness.
Use emergency contact links for immediate outreach.

How to Add a New Check-in

Click the blue + button in the bottom right of the dashboard.
Enter check-in name and team folder or individual device
1. Note: You can create a check-in with no devices added OR create a check-in with an active area. Adding devices is not required.
Optionally, type a message that will display if the check-in is received on the the physical inReach device & in the push notification for the check-in request within the app
Set missed and escalated timeframes.
Schedule your check-in the Recurrence section
- Choose how often it repeats: Daily, Hourly, or Every X minutes (15–60 minutes)
- Set what time it starts and what time it ends
- Pick which day(s) of the week it runs
- Choose a start date
- Choose an end date (or select No end date)
If you would like to add an active area you can optionally upload a KML file or create a geofence yourself
Click Send when you are complete.
1. Once it runs, it generates a child check-in (the device-level results) that will appear when you expand the parent.

How to Edit an Existing Check-in

Hover over the parent check-in.
Click the pen icon to Edit to change schedule or settings.
Note: Only the creator can edit or close a check-in.

FAQs

Why can’t I see older child check-ins?

The dashboard shows only the most recent child for each parent check-in. Older child runs aren’t available from this view.

Why did my check-in disappear unless I include “Closed”?

Check-ins close automatically when the last child in the series is created. To find them again, turn on the Include → Closed filter.

The page doesn’t fit on my screen—what should I do?

The dashboard is designed for a larger screen (commonly 1920×1080 minimum). If it looks cut off, check:

your screen resolution
your browser zoom level (type "Ctrl" & "-" to zoom out)

Why doesn’t refresh immediately change the numbers?

In some setups, the summary can be cached briefly. If the summary was updated within the past few minutes, a manual refresh may not immediately pull new data.

Why can’t I edit this check-in?

Common reasons include:

the check-in is Closed
it’s a Self check-in
you’re trying to edit a Start Date (not editable)
you’re trying to set the End Date in the past (not editable)
you're trying to remove the Active Area. Active area cannot be removed when Editing a check-in.