---
title: How to Use the Check-in Dashboard
description: The Check In Dashboard is a simple screen that shows if people have answered their safety check-in. It helps team leaders and dispatchers quickly see who is okay and who might need help.
---

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# How to Use the Check-in Dashboard

## The Check-in Dashboard helps you quickly see the status of your teams devices and their Check-ins. It’s useful for dispatchers, team leads, safety managers, or anyone watching over field crews, because it makes it easy to spot problems fast and follow up before a small issue turns into an emergency.

### **What is the Check-in Dashboard?**

The Check-in Dashboard is a page in the Everywhere Hub that helps you monitor scheduled and self check-ins for your team. It gives you a quick view of who has responded, who is late, and who needs attention. This dashboard is designed for **real-time operational awareness**, not long-term reporting.

---

### **How to Access the Check-in Dashboard**

1. Log in to the Everywhere Hub.
2. From the **Navigation Bar**, click **Check-in**.

---

### **Dashboard Overview**

![Recording 2026-01-06 092629](https://info.everywherecomms.com/hs-fs/hubfs/Recording%202026-01-06%20092629.gif?width=670&height=397&name=Recording%202026-01-06%20092629.gif)

### **1. Check-in Summary Tiles**

Along the top of the dashboard, you’ll see six tiles that summarize your check-ins by status for the last 24 hours. Each tile shows the current count for that status. Closed check-ins are excluded from these totals.

##### ![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-02-53-07-2632-PM.png?width=670&height=84&name=image-png-Jan-06-2026-02-53-07-2632-PM.png)

##### Check-in Statuses

- On-time - Device check-ins that were answered on time
- Late - Device check-ins that responded to a check-in that was missed or escalated
- Pending - Device check-ins that are unanswered

- Missed - Device check-ins that are unanswered in the missed state
- Escalated - Device check-ins that are unanswered and in the escalated state

Other Check-ins

- Self - Number of devices that created a self check-in & with self check-ins enabled

---

### **2. Search & Filters**

The Check-in Dashboard can show a lot of information—so **Search** and **Filters** help you quickly narrow it down to the check-ins you care about. Use them when you’re trying to find one specific check-in, check on a certain device, or focus only on anything that needs attention.

##### ![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-02-53-49-8714-PM.png?width=368&height=281&name=image-png-Jan-06-2026-02-53-49-8714-PM.png)

#### Search Bar

Use the Search bar in the **All Check-ins** section to quickly locate specific check-ins.

You can search by:

- **Check-in name**
- **Device name**
- **Device alias** (nickname)
- **Device serial number**
- **Creator name** (who made the check-in)

#### Filters

Filters let you “show only” certain types of check-ins.

You can filter by:

- **Type**
  
    - **Scheduled** check-ins
    - **Self** check-ins
- **Needs attention**
  
    - **Unanswered** (someone hasn’t responded yet)
    - **Overdue** (someone responded late or the check-in is past due)
- **Include Closed**
  
    - Turn this on if you want to see check-ins that are already **Closed**

Tip: Search and filters work **together**, so you can filter down first and then search (or vice versa).

---

### **3. Check-In Summary**

The main Check-ins table shows each parent check-in schedule that can expand to show the most recent child check-ins.

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-12-56-5738-PM.png?width=670&height=112&name=image-png-Jan-06-2026-03-12-56-5738-PM.png)

#### Parent table columns

- **Type** – Icon showing whether the check-in is **Scheduled⏱️** or **Self 🏔️**.
- **Name** – The check-in name.
- **Last** – The most recent time the check-in was sent (your timezone).
  
    - Shows **None** until the first child is completed.
- **Next** – The next scheduled check-in to be completed (your timezone).
  
    - May show **None** after the final scheduled check-in.
- **Creator** – The user who created the check-in.
- **Status** – Overall status of the check-in (examples may include):
  
    - **None** (hasn’t started yet)
    - **Active (x)** (running with x active devices)
    - **Missed (x/x)** (devices missed / active devices)
    - **Escalated (x/x)** (devices escalated / active devices)
    - **Completed (x)** (all devices checked in)

#### Parent row actions

If you hover over the right side of the table, you’ll see actions including:

- **Close** – Close a check-in (confirmation required).
- **Edit** – Edit the check-in settings.
- **Delete** – Delete a check-in (confirmation required).

If you don't see these options see the Why can’t I edit this check-in? section at the end of this article.

---

### **4. Check-in Device Details**

Click a **parent check-in** row to expand it. This opens the **check-in Details**, which includes:

![](https://info.everywherecomms.com/hs-fs/hubfs/device%20check%20in%20details-png.png?width=670&height=303&name=device%20check%20in%20details-png.png)

- A **Child Check-in** is a single occurrence within a parent schedule.
- **Important:** The dashboard only shows the **most recent child check-in**, not full history.

#### 1) Check-in Schedule & Summary  -

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-34-40-9506-PM.png?width=310&height=70&name=image-png-Jan-06-2026-03-34-40-9506-PM.png)

For **scheduled** check-ins, you’ll see a schedule summary such as:

- Created time (e.g., “Created X time ago by …”)
- Days of week for recurrence
- Repeat window (start/end time)
- End date (if one is set)

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-35-52-6777-PM.png?width=646&height=67&name=image-png-Jan-06-2026-03-35-52-6777-PM.png)

#### 3) Child Device Status Table (showing most recent)

The table below shows the **most recent child check-in** for that parent.

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-48-33-3826-PM.png?width=670&height=47&name=image-png-Jan-06-2026-03-48-33-3826-PM.png)

**Common columns and what they mean**

- **Device** – Device icon/type.![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-48-59-6144-PM.png?width=23&height=21&name=image-png-Jan-06-2026-03-48-59-6144-PM.png)![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-49-09-5548-PM.png?width=23&height=25&name=image-png-Jan-06-2026-03-49-09-5548-PM.png)![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-49-17-2530-PM.png?width=23&height=26&name=image-png-Jan-06-2026-03-49-17-2530-PM.png)
- **Name** – Device name and identifiers (alias/serial/device ID).
  
    - Clicking the device name opens the device’s **General** page in a new tab.
- **Status** – Device-level result for the latest child:

 Tip: Sorting by Status is the fastest way to find escalations and past-due devices.

- - **Not Started** – Request has not been sent yet.
    - **Unanswered** – No reply yet (not currently in missed/escalated).
    - **OK – On-Time** – Replied on time.
    - **OK – Late** – Replied late (during missed/escalate timeframe).
    - **Missed** – No reply and in the missed timeframe.
    - **Escalated** – No reply and in the escalated timeframe.
    - **Inactive** – Device is inactive and did not receive the request.

- **Hub Path** – How the Hub sent the request (ex: data vs satellite; may show dual path depending on settings).
- **Device Path** – How the device reply was sent (ex: data vs satellite).
- **Emergency Contact** – Emergency contact name.
  
    - Clicking opens to the device’s **Emergency Contacts** page in a new tab.
- **Location Update** – Last location update timestamp.
- **Location** ![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-59-26-3033-PM.png?width=26&height=22&name=image-png-Jan-06-2026-03-59-26-3033-PM.png) – Location icon (if there is a last known location) or **N/A**.
  
    - Clicking the icon opens the **Device Location** page in a new tab.

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-03-58-51-8930-PM.png?width=670&height=426&name=image-png-Jan-06-2026-03-58-51-8930-PM.png)

---

### **Parent vs. Child Check-ins**

- **Parent Check-in:** The overall schedule (e.g., “Valley Safety Check” every Monday at 8:30 AM).
- **Child Check-in:** Each individual occurrence (e.g., today’s 8:30 AM check-in).

---

### **Recommended Workflows**

- **Sort by Status** to find escalated or unanswered devices fast.
- **Compare Hub Path vs. Device Path** to understand delivery and reply method.
- **Click the location icon** for situational awareness.
- **Use emergency contact links** for immediate outreach.

---

### **How to Add a New Check-in**

1. Click the **blue + button** ![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-04-48-45-1565-PM.png?width=63&height=58&name=image-png-Jan-06-2026-04-48-45-1565-PM.png) in the bottom right of the dashboard.
2. Enter check-in name and team folder or individual device 
     1. Note: You can create a check-in with no devices added OR create a check-in with an active area. Adding devices is not required.
3. Optionally, type a message that will display if the check-in is received on the the physical inReach device & in the push notification for the check-in request within the app
4. Set missed and escalated timeframes.
5. Schedule your check-in the **Recurrence** section
   
     - Choose how often it repeats: **Daily**, **Hourly**, or **Every X minutes** (**15–60 minutes**)
     - Set what time it **starts** and what time it **ends**
     - Pick which **day(s) of the week** it runs
     - Choose a **start date**
     - Choose an **end date** (or select **No end date**)
6. If you would like to add an active area you can optionally upload a KML file or create a geofence yourself
7. Click **Send** when you are complete. 
     1. Once it runs, it generates a **child check-in** (the device-level results) that will appear when you expand the parent.

![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jan-06-2026-04-01-11-3182-PM.png?width=490&height=919&name=image-png-Jan-06-2026-04-01-11-3182-PM.png)

---

### **How to Edit an Existing Check-in**

- Hover over the parent check-in.
- Click the pen icon to **Edit** to change schedule or settings.
- **Note:** Only the creator can edit or close a check-in.

---

### **FAQs**

#### Why can’t I see older child check-ins?

The dashboard shows **only the most recent child** for each parent check-in. Older child runs aren’t available from this view.

#### Why did my check-in disappear unless I include “Closed”?

Check-ins close automatically when the last child in the series is created. To find them again, turn on the **Include → Closed** filter.

#### The page doesn’t fit on my screen—what should I do?

The dashboard is designed for a larger screen (commonly 1920×1080 minimum). If it looks cut off, check:

- your screen resolution
- your browser zoom level (type "Ctrl" & "-" to zoom out)

#### Why doesn’t refresh immediately change the numbers?

In some setups, the summary can be cached briefly. If the summary was updated within the past few minutes, a manual refresh may not immediately pull new data. 

#### Why can’t I edit this check-in?

Common reasons include:

- the check-in is **Closed**
- it’s a **Self** check-in
- you’re trying to edit a **Start Date** (not editable)
- you’re trying to set the **End Date** in the past (not editable)
- you're trying to remove the Active Area. Active area cannot be removed when Editing a check-in.

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