--- title: Mass Notifications Overview description: Mass Notifications, alerting --- [Skip to content](https://info.everywherecomms.com/knowledge/mass-notifications#main-content) [![EVERYWHERE\_logo\_Color-3](https://info.everywherecomms.com/hs-fs/hubfs/EVERYWHERE_logo_Color-3.png?width=225&height=35&name=EVERYWHERE_logo_Color-3.png)](https://info.everywherecomms.com/knowledge/?hsLang=en) - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) Open main navigation Close main navigation - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) - [Contact Support](https://www.everywherecomms.com/contact-support.html) [Contact Support](https://www.everywherecomms.com/contact-support.html) The EVERYWHERE Knowledge Base – support for onboarding, training, and support. - There are no suggestions because the search field is empty. 1. [EVERYWHERE Knowledge Base](https://info.everywherecomms.com/knowledge?hsLang=en) 2. [Hub for Admins](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en) 3. [Alerts & Notifications](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#alerts-notifications) # Mass Notifications Overview ## Sometimes you need to get an urgent message to your whole team at once. Mass Notifications let you do that from the Hub with just a few clicks. When a field user receives the message and responds, the Hub logs their reply automatically. You can see who got the message and who responded, all in one place. ### What are Mass Notifications? Mass Notifications let Hub operators send a single urgent message to multiple devices at once. They are built into the Check-in system, so when a field user acknowledges a Mass Notification, the Hub records it the same way it records a Check-in reply. You can send a notification right away or schedule it ahead of time. You can target individual devices, all devices in an Active Area, or both. Every notification has a severity level so recipients know at a glance how urgent it is. **Who can send Mass Notifications?** GSOC Analysts and Hub admins with access to the Check-in Dashboard. --- ### Severity levels Every Mass Notification requires a severity level before it can be sent. Choose the level that matches the nature of your message. **Note:** Please make sure that **Critical Alerts** are enabled for the EVERYWHERE App in cell phone settings. | Severity | When to use it | | --- | --- | | Low | General information with no immediate action needed | | Medium | Standard operational updates your team should see soon | | High | Elevated urgency — your team needs to read and respond quickly | | Critical | Emergency-level — requires immediate attention | --- ### How to send a Mass Notification from the Hub ![Mass Notifications clip](https://info.everywherecomms.com/hs-fs/hubfs/Mass%20Notifications%20clip.gif?width=670&height=309&name=Mass%20Notifications%20clip.gif) - Log in to the EVERYWHERE Hub and open the **Check-in Dashboard**. - Click the **+ floating action button** in the bottom-right corner and select **Mass Notification**. - Enter a **Notification Name**. This appears as the title in the dashboard. - Search for and select the devices you want to reach, or skip device selection if you plan to use an Active Area instead. - Choose a **Severity** level. ![](https://info.everywherecomms.com/hs-fs/hubfs/image-png-Jun-01-2026-04-58-44-6898-PM.png?width=376&height=300&name=image-png-Jun-01-2026-04-58-44-6898-PM.png) - Type your message in the **Message** field. You can include hyperlinks. If recipients are on inReach satellite devices, keep in mind the 160-character Iridium SBD limit. - Optionally, add an **Active Area** to reach all devices within a geographic zone. - Choose **Send Now** to send immediately, or set a date, time, and time zone to **Schedule** it for later. **Scheduling a notification?** You can edit a scheduled notification any time before it sends. Once it has been sent, editing is no longer available. --- ### How to manage notifications in the dashboard Mass Notifications appear in the Check-in Dashboard alongside scheduled Check-ins. By default, the dashboard filters to show them automatically. ![Recording 2026-01-06 092629-1](https://info.everywherecomms.com/hs-fs/hubfs/Imported%20sitepage%20images/Recording%202026-01-06%20092629-1.gif?width=670&height=397&name=Recording%202026-01-06%20092629-1.gif) From the dashboard you can: - View message content using the **View Message** link (hyperlinks in the message are clickable) - **Close** a notification when no further action is needed - **Delete** a notification - **Edit** a scheduled notification before it sends Mass Notifications do not close automatically. You need to close them manually from the dashboard when you are done. --- ### How recipients receive and acknowledge notifications How a field user sees and responds to a Mass Notification depends on the device they are using. **Mobile app** **Important:** For functionality to work as expected, make sure all devices are updated to v5.1 or later Notifications arrive in the **Messages** tab of the EVERYWHERE Mobile App. Unread notifications are sorted by severity first, then by time received, so Critical messages always appear at the top. - The app sends a push notification, which opens directly to the Messages tab when tapped - Tapping a notification opens the details page, where the user can read the full message and tap **Check-in Now** to acknowledge it - A single **Check-in Now** response acknowledges all open Mass Notifications and any unanswered Check-ins at the same time - Viewing a notification does not mark it as read — only Check-in Now does - Hyperlinks in the message are tappable and open in the device browser ![undefined](https://info.everywherecomms.com/hs-fs/hubfs/undefined.jpeg?width=180&height=400&name=undefined.jpeg) **Devices running app versions older than v5.1** cannot receive or be selected for Mass Notifications. --- **inReach devices** Notifications are delivered to inReach devices via Iridium SBD messaging. The message arrives from **mass-notification@evyw.io** in this format: {SEVERITY}: {YOUR TEXT} Respond with y. If this is an emergency, press SOS button. When the field user replies with "y", a Check-in reply is sent to the Hub and the device status updates for all open Mass Notifications and Check-ins at once. Messages sent to inReach devices over Iridium SBD are limited to 160 characters. 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