---
title: How to Gain Access to Your Configuration Key in the EVERYWHERE Hub
description: Fix invalid key errors by releasing configuration keys in the Hub. Retrieve keys to help Field Users activate the EVERYWHERE App and finish setup.
---
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# How to Gain Access to Your Configuration Key in the EVERYWHERE Hub
## Resolves errors like “Invalid Configuration Key” and helps Hub Users support Field Users with app re-activation.
### What Does a Configuration Key Do?
A **configuration key**is a unique code that makes sure that your EVERYWHERE Companion App has the same "configuration" as your inReach does in the Hub. It is required for all users to log into the mobile app.
### Before you start:
- Make sure you have an [EVERYWHERE Hub Account](http://everywhere-hub.com)
- Make sure the device's user has [downloaded and installed the EVERYWHERE App](https://info.everywherecomms.com/knowledge/how-to-download-the-everywhere-app?hsLang=en)
- Permission to release the Configuration key, if this is not your personal device.
**See Below for a Step by Step guide:**
### **1.** From the Navigation Menu select **Devices**
****
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### **2.** Select your inReach device.
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### **3.** Select the Settings gear at the bottom of the page.
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### **4.** Under the heading titled "Mobile"
1. If the configuration key is being used, you will need to "Release Key" see below:
2. Copy and paste the ***entire*** code in to the EVERYWHERE app to pair.
**Note:** If you're using a shared device, release the configuration key from the app after each use. In the app, go to **Settings \> App Reset \> Confirm**.
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