--- title: What Happens During an SOS (For Field Users) description: Learn what happens when you trigger an SOS as a Field User with EVERYWHERE. See how inReach devices, the EVERYWHERE App, and Safeguard App users connect to Garmin Response, how location tracking works, how teammates are alerted, and how to locate a person in distress. --- [Skip to content](https://info.everywherecomms.com/knowledge/sos-field-users#main-content) [![EVERYWHERE\_logo\_Color-3](https://info.everywherecomms.com/hs-fs/hubfs/EVERYWHERE_logo_Color-3.png?width=225&height=35&name=EVERYWHERE_logo_Color-3.png)](https://info.everywherecomms.com/knowledge/?hsLang=en) - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) Open main navigation Close main navigation - Quick Start Show submenu for Quick Start - [Transferred Device Setup Tutorial](https://support.everywherecomms.com/showcase/cme7gei8t01cpwv0its994lps?utm_source=cp-menu) - [New Device App Setup Tutorial](https://support.everywherecomms.com/showcase/cmem2r4r501io1j0hoe2lf2gk?utm_source=cp-menu) - [Bluetooth Pairing Tutorial](https://everywherecomms.com/pages/bluetooth-pairing-everywhere-app) - Resources Show submenu for Resources - [Learning Tour](https://support.everywherecomms.com/demo/cmdnhq1sy078a9f96oxjfxl89?utm_source=cpmenu) - [How-to Videos](https://www.youtube.com/playlist?list=PLEPJrMjMTsUrX5PVx6CzSoXqFiSeYqRwv) - [Status Page](https://everywherecomms1.statuspage.io/) - [Contact Support](https://www.everywherecomms.com/contact-support.html) [Contact Support](https://www.everywherecomms.com/contact-support.html) The EVERYWHERE Knowledge Base – support for onboarding, training, and support. - There are no suggestions because the search field is empty. 1. [EVERYWHERE Knowledge Base](https://info.everywherecomms.com/knowledge?hsLang=en) 2. [SOS & Safety](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en) 3. [SOS Escalation Flow](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#sos-escalation-flow) # What Happens During an SOS (For Field Users) ## When you trigger an SOS, the EVERYWHERE platform ensures your alert reaches emergency services and your support team. The process is slightly different depending on whether you’re using an inReach device with the EVERYWHERE App or the App-only (Safeguard) license. #### 1. SOS Triggered - **inReach Device Users:** Lift the protective cap and press/hold the SOS button. Wait for the countdown to finish before the message is sent. - **App-Only (Safeguard License) Users:** Press the SOS button inside the App. This works over Wi-Fi or cellular only, no device pairing required. --- #### 2. Confirmation & Response - Your device/App confirms that the SOS has been sent. - Garmin Response (IERCC) messages you to confirm **help is on the way**. - Garmin Response will continue messaging you to gather details about the emergency and coordinate responders. --- #### 3. Location Updates Once SOS is active, your location is automatically transmitted: - Every **1 minute** for the first 10 minutes - Every **10 minutes** if moving - Every **30 minutes** if stationary --- #### 4. Team Alerts - Teammates using inReach devices or the EVERYWHERE App receive a notification when you trigger SOS. - The alert includes your **SOS location** and the **distance from their position**, so nearby teammates can assist if safe to do so. --- #### 5. Cancellation - If the emergency is resolved, press/hold the SOS button again (or cancel in the App). - Garmin Response will confirm before closing the SOS case. --- #### 6. Finding a Teammate in Distress If someone else on your team triggers SOS, you’ll be notified based on your setup: - **inReach Device Users:** You’ll receive a **message with your teammate’s coordinates** via satellite. Enter these into your inReach’s navigation function to guide you to their location. - **EVERYWHERE App Users:** - If you have **Wi-Fi or cellular service**, you’ll receive a **push notification** with the teammate’s SOS location and can view it on the map. - If you’re paired to an inReach over **Bluetooth** and only satellite is available, the SOS details will flow into the App as a **message** (not a push notification). This ensures you still receive the coordinates even when off-grid. ✅ This way, both device and App users stay informed and can locate a teammate in distress under any connectivity condition. - [Getting Started](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#main-content) - [Welcome to EVERYWHERE](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#welcome-to-everywhere) - [Device Activation](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#device-activation) - [Connectivity & Pairing](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#connectivity-pairing) - [First-Time Admin Setup](https://info.everywherecomms.com/knowledge/getting-started?hsLang=en#first-time-admin-setup) - [Field Devices & App](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#main-content) - [Messaging](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#messaging) - [Notifications & Alerts](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#notifications-alerts) - [Tracking & Location](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#tracking-location) - [SOS Basics (User View)](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#sos-basics-user-view) - [Device Guides](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#device-guides) - [Check-ins](https://info.everywherecomms.com/knowledge/field-devices-app?hsLang=en#check-ins) - [Hub for Admins](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#main-content) - [Device Management](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#device-management) - [Alerts & Notifications](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#alerts-notifications) - [Tracking & Location](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#tracking-location) - [Reports & Analytics](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#reports-analytics) - [Features](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#features) - [User & Device Management](https://info.everywherecomms.com/knowledge/hub-for-admins?hsLang=en#user-device-management) - [SOS & Safety](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#main-content) - [Initiating SOS](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#initiating-sos) - [Cancelling SOS](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#cancelling-sos) - [SOS Escalation Flow](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#sos-escalation-flow) - [Testing SOS & Signal](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#testing-sos-signal) - [Safety Best Practices](https://info.everywherecomms.com/knowledge/sos-safety?hsLang=en#safety-best-practices) - [Knowledge & Resources](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#main-content) - [FAQs](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#faqs) - [Quick Help](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#quick-help) - [Integrations](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#integrations) - [Billing](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#billing) - [Announcements & Updates](https://info.everywherecomms.com/knowledge/knowledge-resources?hsLang=en#announcements-updates) [![EVERYWHERE\_logo\_Color\_Connected-1](https://info.everywherecomms.com/hs-fs/hubfs/EVERYWHERE_logo_Color_Connected-1.webp?width=250&height=45&name=EVERYWHERE_logo_Color_Connected-1.webp "EVERYWHERE_logo_Color_Connected-1")](https://everywherecomms.com/) Copyright © 2026, EVERYWHERE Communications